Privacy Policy


1. Controller

The controller responsible for the processing of personal data on this website is:

ruff assistance
Martin Ruff
Sandlochweg 5a
22880 Wedel
Germany

Phone: +49 4103 903 0064
E-mail: martin.ruff@ruff-assistance.com


2. Hosting and technical operation of the website

This website is created and operated using the WEB.DE Homepage Builder. WEB.DE is operated by 1&1 Mail & Media GmbH. According to WEB.DE, the server locations used for its website services are located exclusively in Germany.

When this website is accessed, technically necessary connection and usage data may be processed in order to deliver the website securely and reliably. This may include, in particular, the IP address, date and time of access, requested resources, browser and operating-system information and similar technical data.

The processing is carried out on the basis of Art. 6(1)(f) GDPR. The legitimate interest lies in the secure, reliable and technically correct operation of this website.


3. Contact form

If you contact ruff assistance via the contact form, the information you provide will be processed in order to respond to your inquiry.

The contact form currently collects:

  • Name
  • Company (optional)
  • E-mail address
  • Message

The information is used exclusively to process and respond to your inquiry. It is not used for advertising purposes without a separate legal basis.

If your inquiry relates to the initiation or performance of a contractual relationship, processing is based on Art. 6(1)(b) GDPR. In other cases, processing is based on Art. 6(1)(f) GDPR, based on the legitimate interest in responding to business inquiries.

The data will be retained only for as long as necessary to process the inquiry and to comply with any applicable statutory retention obligations.


4. Spam protection using reCAPTCHA

The contact form is protected against automated submissions and misuse by Google reCAPTCHA.

For this purpose, reCAPTCHA may process technical and usage-related information such as IP addresses, device information, browser information and interaction or behavioral signals in order to assess whether a submission is made by a human user or an automated system.

Google states that data collected by reCAPTCHA is used for the operation and security of the service and not for personalized advertising. When reCAPTCHA is executed, the necessary _GRECAPTCHA cookie may be stored for risk analysis.

The use of reCAPTCHA serves the legitimate interest in protecting the website and the contact form against spam, automated attacks and misuse. The legal basis is Art. 6(1)(f) GDPR.


5. Cookies and tracking

This website does not currently use analytics, advertising or conversion-tracking tools operated by ruff assistance.

Technically necessary cookies or similar technologies may be used where required for the secure and proper operation of the website and its functions. This includes the technical mechanisms associated with reCAPTCHA.

No additional marketing or analytics integrations are currently enabled.


6. External links

This website contains links to external websites, including LinkedIn.

These links are ordinary external hyperlinks. No LinkedIn social-media plugin is embedded on this website. Personal data is therefore not transmitted to LinkedIn merely by displaying this website. If you click an external link, the privacy policy of the respective external provider applies from that point onwards.


7. Data security

This website is delivered using SSL/TLS encryption. WEB.DE states that SSL certificates are included with its Homepage Builder services.

Appropriate technical and organizational measures are used to protect personal data against unauthorized access, loss, alteration or disclosure.


8. Your rights

Under the GDPR, you have the right, subject to the applicable legal requirements, to:

  • obtain information about your personal data,
  • request correction of inaccurate data,
  • request deletion of your data,
  • request restriction of processing,
  • receive data you have provided in a portable format,
  • object to processing based on legitimate interests, and
  • withdraw consent at any time where processing is based on consent.

You also have the right to lodge a complaint with a competent data protection supervisory authority.

For ruff assistance, the competent supervisory authority is:

Unabhängiges Landeszentrum für Datenschutz Schleswig-Holstein (ULD)
Holstenstraße 98
24103 Kiel
Germany
E-mail: mail@datenschutzzentrum.de
Phone: +49 431 988-1200


9. Updates to this Privacy Policy

This Privacy Policy may be updated if the website, the services used or the applicable legal requirements change.


Last updated: August 2026